Returns & Exchanges

At Creative Brick Builders, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day window for returns on all unworn items. If your new look isn't a perfect fit, our streamlined process ensures a quick and easy exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.

• 3.
  Drop Off the Parcel

  Affix the return label to your package and drop it off at any authorized shipping location or schedule a carrier pickup.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.